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Scheduled Maintenance

Email service maintenance (CHG0036497) - Implement SPF HardFail and DMARC quarantine 75%Planned Maintenance

Schedule

December 16, 2025 7:00AM - 10:00AM EST

Components

Email and Calendaring

Services

Microsoft Exchange Online

Description

WHAT IS HAPPENING? The Collaboration and Productivity Solutions team in OIT will be enhancing Georgia Tech's email security by updating email domains listed below to an SPF configuration of HardFail (-all) and a DMARC configuration of p=quarantine, pct=75. gatech.edu ae.gatech.edu aerospace.gatech.edu amac.gatech.edu ap.gatech.edu asdl.gatech.edu athletics.gatech.edu biology.gatech.edu biosci.gatech.edu bme.gatech.edu business.gatech.edu buzzcard.gatech.edu cacp.gatech.edu cc.gatech.edu ce.gatech.edu ceismc.gatech.edu chbe.gatech.edu chemistry.gatech.edu coe.gatech.edu cos.gatech.edu design.gatech.edu eas.gatech.edu ece.gatech.edu econ.gatech.edu gatfl.gatech.edu gtaa.gatech.edu hsoc.gatech.edu iac.gatech.edu ibb.gatech.edu ien.gatech.edu innovate.gatech.edu inta.gatech.edu ipat.gatech.edu isye.gatech.edu legal.gatech.edu library.gatech.edu lmc.gatech.edu math.gatech.edu me.gatech.edu modlangs.gatech.edu mse.gatech.edu music.gatech.edu neetrac.gatech.edu pe.gatech.edu physics.gatech.edu psych.gatech.edu pubpolicy.gatech.edu registrar.gatech.edu robotics.gatech.edu scheller.gatech.edu venturelab.gatech.edu DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol that is designed to give Georgia Tech the ability to protect our domains from spoofing and other unauthorized use. (More information about DMARC is available in ServiceNow: https://gatech.service-now.com/home?id=kb_article_view&sysparm_article=KB0023372.) When a DMARC policy is set to "quarantine," it means that emails that fail DMARC authentication will be treated as suspicious by the receiving mail server. This can result in the email being sent to the recipient's spam or junk folder, rather than being delivered to their inbox. WHO IS AFFECTED BY THIS CHANGE? Only email sent from the domains listed above will be impacted if the sending service has not been properly authenticated with SPF or DKIM. Additionally, only a percentage of mail will be impacted based on the “pct” or percentage tag value. Remaining mail will receive the lower "none" policy. WHAT DO YOU NEED TO DO AFTER THIS CHANGE? Please report any unexpected email delivery issues for the domains listed above to the Collaboration and Productivity Solutions team at collab-support@gatech.edu. WHAT IF YOU HAVE QUESTIONS? If there are any questions, please contact the Collaboration and Productivity Solutions team in OIT at collab-support@gatech.edu.
Email service maintenance (CHG0036498) - Implement DMARC quarantine 100%Planned Maintenance

Schedule

December 30, 2025 7:00AM - 10:00AM EST

Components

Email and Calendaring

Services

Microsoft Exchange Online

Description

WHAT IS HAPPENING? The Collaboration and Productivity Solutions team in OIT will be enhancing Georgia Tech's email security by updating email domains listed below to a DMARC configuration of p=quarantine (100%). gatech.edu ae.gatech.edu aerospace.gatech.edu amac.gatech.edu ap.gatech.edu asdl.gatech.edu athletics.gatech.edu biology.gatech.edu biosci.gatech.edu bme.gatech.edu business.gatech.edu buzzcard.gatech.edu cacp.gatech.edu cc.gatech.edu ce.gatech.edu ceismc.gatech.edu chbe.gatech.edu chemistry.gatech.edu coe.gatech.edu cos.gatech.edu design.gatech.edu eas.gatech.edu ece.gatech.edu econ.gatech.edu gatfl.gatech.edu gtaa.gatech.edu hsoc.gatech.edu iac.gatech.edu ibb.gatech.edu ien.gatech.edu innovate.gatech.edu inta.gatech.edu ipat.gatech.edu isye.gatech.edu legal.gatech.edu library.gatech.edu lmc.gatech.edu math.gatech.edu me.gatech.edu modlangs.gatech.edu mse.gatech.edu music.gatech.edu neetrac.gatech.edu pe.gatech.edu physics.gatech.edu psych.gatech.edu pubpolicy.gatech.edu registrar.gatech.edu robotics.gatech.edu scheller.gatech.edu venturelab.gatech.edu DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol that is designed to give Georgia Tech the ability to protect our domains from spoofing and other unauthorized use. (More information about DMARC is available in ServiceNow: https://gatech.service-now.com/home?id=kb_article_view&sysparm_article=KB0023372.) When a DMARC policy is set to "quarantine," it means that emails that fail DMARC authentication will be treated as suspicious by the receiving mail server. This can result in the email being sent to the recipient's spam or junk folder, rather than being delivered to their inbox. WHO IS AFFECTED BY THIS CHANGE? Only email sent from the domains listed above will be impacted if the sending service has not been properly authenticated with SPF or DKIM. WHAT DO YOU NEED TO DO AFTER THIS CHANGE? Please report any unexpected email delivery issues for the domains listed above to the Collaboration and Productivity Solutions team at collab-support@gatech.edu. WHAT IF YOU HAVE QUESTIONS? If there are any questions, please contact the Collaboration and Productivity Solutions team in OIT at collab-support@gatech.edu.
Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215