Georgia Tech IT
Active Incident

Updated a few seconds ago

Network outageOperational

Incident Status

Operational

Components

Network

Services

Campus Network


September 12, 2019 7:59PM EDT
[Monitoring] The campus experienced a network outage starting at 1816 tonight. Network team reported that the outage was caused by authentication issues which was corrected at around 1926. Wireless and wired networks were effected.
Intermittent Oscar Timeout IssueOperational

Incident Status

Operational

Components

Academic Services

Services

Banner and Oscar


September 12, 2019 12:30PM EDT
[Identified] OIT is continuing to investigate this issue with the vendor. If you hav questions or concerns, please e-mail support@oit.gatech.edu or call 404-894-7173.

August 23, 2019 2:04PM EDT
[Identified] OIT continues to work with the vendor on a solution for this problem. In researching the problem, it has been found that other customers of the same vendor have had the same problem. A possible fix may be available. If you continue to have problems or have concerns please e-mail support@oit.gatech.edu or call 404-894-7173.

August 13, 2019 3:11PM EDT
[Identified] OIT has identified the source of the problem for users who cannot access the oscar.gatech.edu page and is working with the application vendor to solve the problem. In the interim, closing then opening the browser being used to access the oscar.gatech.edu webpage is the given workaround. If you have questions or problems, please send -mail to support@oit.gatech.edu or call 404-894-7173.

August 10, 2019 7:01PM EDT
[Investigating] Users reported that they were intermittently unable to get into Oscar and were receiving a Session Timeout Occurred message. The Banner/Oscar team has been notified and are looking into it.

Academic Services

Operational

Campus Services

Operational

Campus Services - ITG

Operational

Campus Audio Visual Services

Operational

Email

Operational

Identity

Operational

Network

Operational

Web Hosting

Operational

EDM

Operational

IT Service Management

Operational

VideoConferencing

Operational

External Services

AWS CloudFront

AWS EC2

Scheduled Maintenance

Border Firewall MaintenancePlanned Maintenance

Schedule

September 17, 2019 5:00AM - 7:00PM EDT

Components

Network

Services

Firewall, LAWN, Resnet, VPN

Description

Network Services will be upgrading the code on the campus border firewalls to the latest verified code. These updates will introduce a number of bug fixes, security improvements, and feature additions. As these are High Availability pairs, no downtime is anticipated, though some services may experience a brief interruption.
Departmental Firewall Maintenance: North Interconnect, South Interconnect, and East InterconnectPlanned Maintenance

Schedule

September 24, 2019 8:00PM - September 25, 2019 7:00AM EDT

Components

Network

Services

Firewall, LAWN

Description

Network Services will be upgrading the code on the North Interconnect, South Interconnect, and East Interconnect departmental firewalls. These updates will introduce a number of bug fixes, security improvements, and feature additions. As these are High Availability pairs, no downtime is anticipated, though some services may experience a brief interruption. Affected networks include: CEE, Biology, CRC, MiRC, Love, EAS, Chemistry, MaRC, CHBE, RBI, OHR, ROTC, IAC, Physics, EBB, ECE, GTAA, Aerospace, Library, Career Services, Math, MRDc, ISyE, Psychology, Math, Admin, WREK, OIT in 811 and 845 Marietta, Clough, Student Center, Student Success Center, Aerospace, Chemistry, TEP, OIT Rich workstations, EDI, Scheller, Distance Learning, CIP, Classrooms, Copiers, Parking, PHDI, and portions of LAWN.

Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Technology Support Center Email: support@oit.gatech.edu Phone: 404-894-7173 Location: Atlanta Campus, Clough Building Room 215
Map of Georgia Tech

Georgia Institute of Technology
North Avenue, Atlanta, GA 30332
Phone: 404-894-2000