Georgia Tech IT
Active Incident and Maintenance

Updated a few seconds ago

Plesk Hosted Websites RebootsDegraded Performance

Incident Status

Degraded Performance

Components

Infrastructure Technologies

Services

Web Hosting


April 30, 2026 5:25PM EDT
IDENTIFIED

Second post for the remaining websites: lucylabs.gatech.edu lwcsurvey.gatech.edu mathtest0.gatech.edu mathtest1.gatech.edu mathtest2.gatech.edu assets-dev.arcs.gatech.edu mathtest3.gatech.edu mathtest4.gatech.edu mentoring.gatech.edu pathways.gatech.edu mesl.ce.gatech.edu mshci.gatech.edu msl.gatech.edu buzztoys.gatech.edu nctspm.gatech.edu utc.gatech.edu net.bme.gatech.edu ngpt.mse.gatech.edu nrotc.gatech.edu oahd.gatech.edu omscs6750.gatech.edu orgsync.gatech.edu osfa.gatech.edu oxide.gatech.edu pacific.gatech.edu pengqiu.gatech.edu perception-control-planning-workshop.gatech.edu perfectgpa.gatech.edu phonebook.gatech.edu phonebook2.gatech.edu physicsdemo.gatech.edu planetary.ece.gatech.edu pmip.gatech.edu poetry.gatech.edu posse.gatech.edu prod.assistivesoftware.amac.gatech.edu assistivesoftware.gatech.edu pss.bme.gatech.edu purdy.gatech.edu rcr.gatech.edu researchethics.gatech.edu recycle.gatech.edu reedtest31.oit.gatech.edu resources.ceismc.gatech.edu rotc.gatech.edu roylab.gatech.edu russell.ce.gatech.edu s1.arts.gatech.edu s1.bakirlab.ece.gatech.edu s1.classrooms.oit.gatech.edu s1.gtf.gatech.edu support.gtf.gatech.edu s1.scc.gatech.edu s1.stampsps.gatech.edu psp.gatech.edu|stampsps.gatech.edu s2.cope.gatech.edu cope.gatech.edu s2.crasi.gatech.edu crasi.gatech.edu s2.gtf.gatech.edu s2.scc.gatech.edu s3.rcr.gatech.edu sab.cc.gatech.edu safespace.gatech.edu schatzlab.gatech.edu shape.gatech.edu shape.design.gatech.edu sids.gatech.edu softmaterials.gatech.edu speaker.gatech.edu spherelab.gatech.edu springer.bme.gatech.edu statbook.bme.gatech.edu sps.physics.gatech.edu sps.gatech.edu src.gatech.edu sspi.gatech.edu starr.gatech.edu stats.ece.gatech.edu stats.security.gatech.edu steg2.gatech.edu storicilab.gatech.edu strains.lulab.gatech.edu studentprograms.ceismc.gatech.edu studio.music.gatech.edu sulchek2.gatech.edu sulcheklab.gatech.edu|sulchek.gatech.edu sustainable.gatech.edu old.sustainability.gatech.edu taboada.gatech.edu astroparticle.gatech.edu tang.eas.gatech.edu tbogdanovic.gatech.edu teachbid.gatech.edu teamhertel.gatech.edu tech4d.gatech.edu techcomm.mse.gatech.edu tentzeris.ece.gatech.edu test.assistivesoftware.amac.gatech.edu theme.gatech.edu trinity.physics.gatech.edu uavrf.gatech.edu uav.ae.gatech.edu uise.gatech.edu ise.gatech.edu voice.gatech.edu w1.mbtp.gatech.edu mbtp.gatech.edu|s1.mbtp.gatech.edu|molecularbiophysicstraining.gatech.edu w2.health.gatech.edu wlc.gatech.edu womeninmusictech.gatech.edu worksciencecenter.gatech.edu wsgw.gatech.edu www.ad.gatech.edu yang.gatech.edu

April 30, 2026 5:24PM EDT
IDENTIFIED

The following websites are unavailable as OIT continues to mitigate a security vulnerability. There will be two posts with the websites affected: 2006utc.gatech.edu adityalab.cc.gatech.edu advance.gatech.edu aelabs.gatech.edu aemb.bme.gatech.edu ai4all.ceismc.gatech.edu anatomy.gatech.edu andreygunawan.gatech.edu apps.scheller.gatech.edu architech.gatech.edu arts.gatech.edu asm-atlanta.gatech.edu astronomyclub.gatech.edu bakirlab.ece.gatech.edu bgerman.ae.gatech.edu biorobotics.gatech.edu birdee.ceismc.gatech.edu teachers.birdee.gatech.edu|birdee.gatech.edu bizlab.gatech.edu blmdemocracy.gatech.edu bloch.ece.gatech.edu bme-stories.gatech.edu bmes.gatech.edu bmesc.gatech.edu bst.bme.gatech.edu budgetwiz.osp.gatech.edu busproject.gatech.edu nextbuzz.gatech.edu camm.gatech.edu camps.ceismc.gatech.edu candyland.gatech.edu cap.ece.gatech.edu clusterphysics.gatech.edu cmse.mse.gatech.edu cosbkup.gatech.edu crnch.gatech.edu cs6440.gatech.edu cse6220.gatech.edu cse8803hnc.gatech.edu d8.irp-dev.gatech.edu demo.vip.gatech.edu dev.assistivesoftware.amac.gatech.edu dev.ccl.gatech.edu ccl.gatech.edu dev.ice-dl.cc.gatech.edu devsite.chbe.gatech.edu digitallounge.gatech.edu discover.gatech.edu drupaldev.ce.gatech.edu dspfirst.gatech.edu einstein.gatech.edu endsuicide.gatech.edu engineeringolympics.gatech.edu enluzhou.gatech.edu excel.ceismc.gatech.edu eye.gatech.edu facultysupport.coe.gatech.edu finkelstein.gatech.edu firstdistrictcareer.ceismc.gatech.edu forecast.ce.gatech.edu ftr.gatech.edu gamestudio.gatech.edu gkardomateas.gatech.edu gnan.ece.gatech.edu google-analytics.gatech.edu gac.gatech.edu gophishing.security.gatech.edu phishing.security.gatech.edu|phishbowl.security.gatech.edu|phishbowl.gatech.edu gosteam.ceismc.gatech.edu gosteam.gatech.edu gotech.gatech.edu greek.gatech.edu greyhat.gatech.edu gtcryolab.gatech.edu gtwavelet.bme.gatech.edu gvu.gatech.edu gvu.cc.gatech.edu|m.gvu.gatech.edu haddad.gatech.edu haddad.ae.gatech.edu hotcse.gatech.edu hsrlab.gatech.edu huber.eas.gatech.edu iam.gatech.edu iew.gatech.edu innovation.registrar.gatech.edu irp.gatech.edu isaf-iwatmd-pfm2017.gatech.edu ismr.gatech.edu ite.ce.gatech.edu itzhak.green.gatech.edu k12.gatech.edu k12inventure.gatech.edu kcli.gatech.edu keilholzmindlab.gatech.edu kubanek.biosci.gatech.edu labs.chbe.gatech.edu lanns.gatech.edu leachlegacy.ece.gatech.edu leadershape.gatech.edu leadership.gatech.edu lieuwen.gatech.edu livingbuilding.gatech.edu lmm.gatech.edu lowcrypt.gatech.edu

April 30, 2026 4:19PM EDT
IDENTIFIED

We are preparing to reboot Web Hosting servers as part of mitigation strategies for a security vulnerability. You may experience short delays (1-3 min) when visiting websites during this time.
Remediation work for Linux vulnerabilitySecurity Issue

Incident Status

Security Issue

Components

Academic Services

Services

PACE


April 30, 2026 4:42PM EDT
IDENTIFIED

We have completed mitigations on all Globus nodes, which are now open for access to data. Instructions for using Globus are available here. JOBS WILL NOT RUN at this time, but you now have access to any data on PACE systems. We are working to apply fixes across our nearly 2,000 compute nodes and will update as compute capability on each cluster is restored and verified. Best, The PACE Team

April 30, 2026 3:34PM EDT
IDENTIFIED

Head node and compute note rebuild in progress for all clusters.

April 30, 2026 1:32PM EDT
IDENTIFIED

Remediation in progress.

April 30, 2026 1:31PM EDT
INVESTIGATING

Due to a security emergency, PACE is required to shut down ALL servers in Phoenix, Firebird, and ICE to apply mitigations. Starting at 3:00pm ET, users will be unable to login and all running jobs will be interrupted. ALL CANCELLED JOBS WILL BE REFUNDED on Phoenix and Firebird. We realize this will impact upcoming conference submissions and course deadlines, but we are required to carry out this work immediately to ensure the security of Georgia Tech systems. We will work rapidly to update servers and incrementally release the clusters as soon as possible. We are aiming to restore access to all systems (Phoenix, ICE, Firebird) tomorrow, but updates will be shared as they are available. We appreciate your patience as we prioritize the security of Georgia Tech computing. The PACE Team
Github MaintenancePlanned Maintenance

Description

Github will be down for maintenance from around 6pm - 2am to address an issue. We apologies for any inconvenience this might cause.

Components

Infrastructure Technologies

Services

GitHub Enterprise

Schedule

April 30, 2026 8:00PM - May 1, 2026 2:00AM EDT


April 30, 2026 7:08PM EDT
UPDATE

Maintenance has started.

April 30, 2026 6:04PM EDT
UPDATE

Maintenance is starting for Github

Academic Services

Security Issue

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Degraded Performance

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Scheduled Maintenance

PACE Maintenance Period (May 12, 2026 – May 15, 2026Planned Maintenance

Schedule

May 12, 2026 6:00AM - May 15, 2026 6:00PM EDT

Components

Academic Services

Services

PACE

Description

WHEN IS IT HAPPENING? PACE's next Maintenance Period starts at 6:00AM on Monday, 1/12/2026, and is tentatively scheduled to conclude by 11:59PM on Thursday, 1/15/2026. PACE will release each cluster (Phoenix, Firebird, and ICE) as soon as maintenance work is complete. WHAT DO YOU NEED TO DO? As usual, jobs with resource requests that would be running during the Maintenance Period will be held until after the maintenance by the scheduler. During this Maintenance Period, access to all the PACE-managed computational and storage resources will be unavailable. This includes Phoenix, Firebird, and ICE. Please plan accordingly for the projected downtime. WHAT IS HAPPENING? Apply updates to all production operating systems, During the scheduled maintenance window, multiple infrastructure upgrades and operational changes were successfully completed across PACE systems. These activities focused on improving stability, security, performance, and capacity across compute, storage, networking, and user‑facing services. Scheduler and Platform Services The Slurm workload manager was upgraded to the latest tested release across production clusters, including associated web‑based and cloud‑integrated components. This upgrade incorporates upstream fixes and improvements validated in development prior to deployment. Open OnDemand (OOD) was migrated to the current major release on both Phoenix and ICE platforms, aligning with supported versions and improving long‑term maintainability. Compute and Login Infrastructure New hardware was deployed for login nodes to expand capacity and improve reliability. A dedicated H100 GPU node within the AI Makerspace environment was reassigned to support SPIN workloads. A Phoenix login node based on new GNR hardware was promoted into production service. Firebird head nodes were relocated to new underlying GNR hardware to improve platform consistency. Storage and Data Services The DDN NVX scratch storage system was physically relocated within the data center to support infrastructure reorganization. Exascaler and SFA software components were upgraded to their latest supported versions, improving stability and incorporating vendor fixes and enhancements. Networking and Fabric Phoenix fabric subnet managers were replaced to improve reliability and operational consistency. InfiniBand switches were upgraded to a newer firmware release to address fixes and maintain compatibility with updated components. GPU and System Firmware Firmware updates were applied to DGX A100 systems to address known BMC and SBIOS security vulnerabilities. DGX H100 system firmware was updated to align with current vendor recommendations.. WHY IS IT HAPPENING? Regular maintenance periods are necessary to reduce unplanned downtime and maintain a secure and stable system. WHO IS AFFECTED? All users across all PACE clusters. WHO SHOULD YOU CONTACT FOR QUESTIONS? Please contact PACE at pace-support@oit.gatech.edu <pace-support@oit.gatech.edu> with questions or concerns. You may read this message on our blog. Thank you, -The PACE Team
Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215