Georgia Tech IT
Active Incident

Updated a few seconds ago

One of Data Center : heating upDegraded Performance

Incident Status

Degraded Performance

Components

Academic Services, Audio Visual (AV) Technology, Identity, Infrastructure Technologies

Services

Active Directory, Azure Active Directory, BuzzAPI, Buzzport, Canvas, DegreeWorks, Digital Room Indicator, Enterprise Storage, GTED, PACE, Passport, SingleSignOn (SSO)


April 19, 2026 5:32PM EDT
INVESTIGATING

Data Center temperature has stabilized but multiple local hardware failure are still causing services to be down. Support teams are working to restore services. sso.gatech.edu has been restored. If you require technical support, please contact the Administrative Services Center at 404-385-1111 or support@oit.gatech.edu

April 19, 2026 4:02PM EDT
INVESTIGATING

Environmental cooling issues in a data center have caused service interruptions for multiple applications, including Single Sign On (SSO), ServiceNow, 1Password, Canvas, and GitHub. Support teams are working to restore services as temperatures stabilize. The next update will be provided within 30 minutes. If you require technical support, please contact the Administrative Services Center at 404-385-1111 or support@oit.gatech.edu

April 19, 2026 3:10PM EDT
INVESTIGATING

Environmental cooling issues in a data center have caused service interruptions for multiple applications, including Single Sign On (SSO), ServiceNow, 1Password, Canvas, and GitHub. Support teams are working to restore services as temperatures stabilize. The next update will be provided within 30 minutes. If you require technical support, please contact the Administrative Services Center at 404-385-1111 or support@oit.gatech.edu

April 19, 2026 3:01PM EDT
INVESTIGATING

Personnel are still working to cool down the data center.

April 19, 2026 2:47PM EDT
INVESTIGATING

Personnel are working to get the Data Center to cool down.

April 19, 2026 2:08PM EDT
INVESTIGATING

One of the Data Centers is heating up . Personnel are working to move services around to get up and running.
INC0497547 unable to connect to network thru 2faOperational

Incident Status

Operational

Components

Network

Services

Virtual Private Network Services (VPN)


April 7, 2026 7:05AM EDT
MONITORING

Network team investigated and restarted a service to fix the issue. They are currently working with the vendor to prevent the issue from reoccurring.

April 7, 2026 6:31AM EDT
INVESTIGATING

Users are unable to login using VPN causing authentication errors.

Academic Services

Degraded Performance

Access Control

Degraded Performance

Audio Visual (AV) Technology

Degraded Performance

Buzzcard

Degraded Performance

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Degraded Performance

Network

Operational

Printing and Copying Services

Degraded Performance

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215