Georgia Tech IT
Active Incident

Updated a few seconds ago

PACE emergency cooling repairOperational

Incident Status

Operational

Components

Academic Services

Services

PACE


May 27, 2026 2:45PM EDT
MONITORING

The repair was completed successfully, and job scheduling has resumed on all PACE clusters. No failure occurred, so running jobs were not disrupted. The datacenter team is monitoring the cooling system.

May 27, 2026 2:14PM EDT
IDENTIFIED

An emergency repair to the Coda datacenter cooling system began at 2 PM on Wednesday to avoid a reoccurrence of yesterday's failure (5/26). While no outage to PACE services is currently expected, PACE has paused scheduling new jobs on Phoenix, ICE, and Firebird in case of an unexpected cooling failure during the repair. New jobs will remain queued until the repair is complete. Visit https://status.gatech.edu for updates.
Degraded performance of CODA2 Palo Alto (PA)Degraded Performance

Incident Status

Degraded Performance

Components

Network

Services

Firewall Services


May 3, 2026 11:35PM EDT
IDENTIFIED

The firewall high availability (HA) service is currently operating in a degraded state due to intermittent network interface instability, which has resulted in periodic failover events. As a result, the CODA2 Palo Alto (PA) firewall remains in a degraded status. The environment continues to function, and we are actively monitoring stability.

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Scheduled Maintenance

Banner System Upgrade: June 5 - 8, 2026Planned Maintenance

Schedule

June 5, 2026 5:00PM - June 8, 2026 9:00AM EDT

Components

Academic Services, Other

Services

DegreeWorks, Enrollment Management, Global ECS, Other

Description

The Office of Information Technology will perform a Banner system upgrade from Friday, June 5 at 5 p.m., through Monday, June 8, at 9 a.m. The planned upgrade will address system updates, resolve known issues, and help ensure regulatory compliance. During this time, the following Banner services will be unavailable: 1. Student Self-Service (Oscar) 2. Faculty Self-Service 3. Communication Management 4. Attendance Tracking 5. Application Navigator/Administrative Pages 6. Banner Production Database/integrations. Canvas and Identity Management will remain accessible throughout the upgrade. Progress of the upgrade can be tracked at status.gatech.edu. If you have questions, contact the Banner team at banner-feedback@gatech.edu.
Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215