Georgia Tech IT
Active Incident

Updated a few seconds ago

Campus Network Connectivity IssuesDegraded Performance

Incident Status

Degraded Performance

Components

Network

Services

Campus Wired Network, Campus Wireless Network, Data Center Network, Firewall Services, Residential Wired Networks


March 5, 2026 9:42AM EST
MONITORING

OIT Network Engineering has upgraded these appliances to a new code release that should address these stability issues. We will continue to monitor this issue.

March 3, 2026 6:22PM EST
IDENTIFIED

OIT Network Engineering has put a change in place to minimize the impact of unplanned failover events of a campus firewall pair. Code has been supplied by the vendor which should address this issue, and it is currently being tested in the lab. If testing is successful, the new code will be installed on these appliances during a planned maintenance period the evening of Wednesday, March 4th.

March 3, 2026 12:29PM EST
IDENTIFIED

OIT Network Engineering is aware of intermittent issues affecting both Internet and intra-campus network connectivity. These issues have been identified to be caused by instability on one of the core campus firewalls. In times of issues, users may experience a loss of connectivity to the Internet and campus resources, and may also briefly be disconnected from campus wireless networks. The Network Engineering team is actively working with the vendor to address these issues. Further updates will be provided as resolution efforts continue

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Degraded Performance

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

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