Georgia Institute of Technology

OIT Network Services will migrate targeted Data Center networks from their dual 10gig uplinks to a pair of 40gig links. The downtime should not be more than 5-10 mins per network. Affected Departments: Rich, BCDC, Citrix, ECC, Business, CoB, Ivan Allen College, Auxiliary, DC, GTPE, FT, Door Controller, VIO, VPN, VLAB, Lawn, VTC, AnyCast DNS ( BCDC ), and Police ( GTPD ).

Please visit status.oit.gatech.edu for the latest updates before, during, and after the work. If you have questions or concerns at anytime, please call OIT Operations at 404-894-4669.
Posted on Jul 20, 15:08 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 16:54 EDT

Scheduled - Network Services will be upgrading the code on the BCDC1, Rich, and DC departmental Firewalls to the latest verified code. These updates will introduce a number of bug fixes, security improvements, and feature additions. As these are High Availability pairs, no downtime is anticipated, though some services may experience a brief interruption. Affected services include: LAWN, ITG servers, VPN, T-Square, Citrix, Buzzport, Passport, CAS, Techworks, Banner, Peoplesoft, VLAB, and other services hosted in the Rich and BCDC data centers.
Jul 9, 15:21 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 16:52 EDT

Scheduled - Update AnyConnect Secure Mobility Client from version 4.5.03040 to 4.6.01103 on Departmental VPN appliances. In addition to the usual bug fixes and security improvements, this version eliminates the frequently broken ActiveX and Java based install procedure for new web based installs, instead providing instructions and a link for the user to download install the AnyConnect image. This does not change how the client is updated for existing installs. Additionally, we will be removing the images for MacOS PowerPC (OS X 10.5 and older), WinCE, and Symbian, which are no longer supported by Cisco.

Services affected include:
dept.vpn.gatech.edu
gtrc.vpn.gatech.edu
sbsg.vpn.gatech.edu
rbi.vpn.gatech.edu
pace.vpn.gatech.edu

This is no outage associated with this maintenance. AnyConnect client will automatically install on user's machine when user connects. There is no update for Linux 32 bit clients, which will remain at 3.1.14018.

Further documentation is available at http://oit.gatech.edu/service/vpn/vpn-service-remote-access

Try the new client today by visiting our development box at https://dev.vpn.gatech.edu or by typing dev.vpn.gatech.edu in the address bar in your AnyConnect Client. Due to capacity limitations, please disconnect after update and return to using your normal VPN service.

Stand-alone installers are available at https://gtvault.sharepoint.com/sites/oit/ne/ns/nes/vpnclients/
Jul 9, 16:48 EDT

Update AnyConnect Secure Mobility Client from version 4.5.03040 to 4.6.01103 on Campus VPN appliances. In addition to the usual bug fixes and security improvements, this version eliminates the frequently broken ActiveX and Java based install procedure for new web based installs, instead providing instructions and a link for the user to download install the AnyConnect image. This does not change how the client is updated for existing installs. Additionally, we will be removing the images for MacOS PowerPC (OS X 10.5 and older), WinCE, and Symbian, which are no longer supported by Cisco.

Services affected include:
anyc.vpn.gatech.edu

This is no outage associated with this maintenance. AnyConnect client will automatically install on user's machine when user connects. There is no update for Linux 32 bit clients, which will remain at 3.1.14018.

Further documentation is available at http://oit.gatech.edu/service/vpn/vpn-service-remote-access

Try the new client today by visiting our development box at https://dev.vpn.gatech.edu or by typing dev.vpn.gatech.edu in the address bar in your AnyConnect Client. Due to capacity limitations, please disconnect after update and return to using your normal VPN service.

Stand-alone installers are available at https://gtvault.sharepoint.com/sites/oit/ne/ns/nes/vpnclients/
Posted on Jul 9, 16:50 EDT

SUBJECT: Plesk Web Hosting Service Upgrade

WHAT IS HAPPENING?
 
Starting Saturday, August 11 at 8:00 PM , we will be upgrading our current version of Plesk.

The current version of Plesk will be End of Life on January 1, 2019. We will be transferring all hosted sites to new servers running the supported version of the Plesk application.
• All sites will move from their current server to a new server. The new server name will be appended with a "2" before. For example: if your site is currently hosted on web-plesk1 it will reside on web-plesk21 after the transfer.
• You will see and have access to the Plesk panel for your exiting site from hosting.gatech.edu after the transfer.
• Your site may have a brief outage during this period as it is transferred.
• Existing Plesk backups will not be moved. Please download a local archive of any backup files you wish to keep.
• Hosting.gatech.edu website will be replaced during this maintenance window. Edits to Plesk customer records (adding/removing owners and admins) will be frozen for 24 hours before the maintenance window.

If you have a site that is no longer needed on Plesk, please let us know if it can be removed by sending your request to support@oit.gatech.edu. This will help clean up the system as well as speed up the process.
 
WHO IS AFFECTED BY THIS INTERRUPTION?
This change will impact:
• All websites hosted off web-plesk1 through web-plesk 12, web-gtri2
• There may be a brief outage during this window as sites are transferred.
 
WHEN IS IT HAPPENING?
This change will take effect between Saturday August 11, 2018 from 8 P.M. and Sunday August 12, 2018 02:00 P.M.
 
WHAT DO YOU NEED TO DO WHEN THE SYSTEM IS AVAILABLE AGAIN?
After the upgrade:
• You will need to set up a new backup schedule for your site after the transfer. Existing Plesk backups will not be moved. Please download a local archive of any backup files you wish to keep.
• If you manage the DNS records for your site, you will need to configure those entries to match your new hosting server. For OIT managed DNS, we will update records to the correct entry after the upgrade.

WHAT IF YOU HAVE QUESTIONS?
If there are any issues after this change, please contact us at the OIT Technical Support Center (TSC) at 404-894-7173 or support@oit.gatech.edu and reference Plesk Upgrade.

We will post this update on status.gatech.edu as well and it can be subscribed to for updates.

HOW CAN I FIND OUT MORE?
https://faq.oit.gatech.edu/content/next-version-plesk-web-hosting
Posted on Jul 13, 09:25 EDT