OIT Network Services will replace a faulty chassis for the BCDC Palo Alto HA pair with an RMA replacement. Currently, the healthy node in the HA pair is active and processing traffic. While the Network Services team has performed such work before, there is risk involved
OIT will have a rapid response team actively working Sunday morning to mitigate any problems that may occur during this maintenance. Having going through this before, OIT has a plan of action in place for restoring services.
While no impact is expected, the following services could be impacted by the work.
- Stale NFS mounts that occur from the network connection to the BCDC nas vfiler being broken. This vfiler serves as storage for many campus virtual machines
- This in turn may affect writing storage to /backup on the aforementioned vfiler, Banner ( slow logins, Internet-Native Banner, Self-Service Banner (OSCAR), Banner BCDC production forms (ssh into and use of ), Business Objects, Buzzport, Citrix MyCloud, DWPROD and related services ( CTR ), EMS, EUS authentication, FPROD ( Financials server ahriman ), GECSPRODDB, GT Reports, Identity Management ( idmdb-prodb which affects some parts of the iamprod and fisch3 databases ), Luminus Brokerage Manager, MSSQL Servers in BCDC, OID Global Oracle authentication, Payroll services ( hprod ), PeopleSoft Self-Service ( Techworks ), Pharos printing, Remedy, ServiceDesk, Touchnet ( epay ) and T-Square
As stated, OIT has a plan of action from previous work with this appliance. If you have questions or concerns, please call 404-894-7173 or e-mail email@example.com
. Also, please return back to this site, status.oit.gatech.edu, for the most recent updates including work done the day of the maintenance.
Oct 19, 08:12 EDT