Georgia Tech IT
All Systems Operational

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Academic Services

Operational

Campus Services

Operational

Campus Services - ITG

Operational

Campus Audio Visual Services

Operational

Email and Calendaring

Operational

Identity

Operational

Network

Operational

Web Hosting

Operational

Enterprise Data Management

Operational

IT Service Management

Operational

VideoConferencing

Operational

GTPE

Operational

Cloud Storage

Operational

External Services

AWS CloudFront

AWS EC2

Azure

Let's Encrypt

Scheduled Maintenance

SSO.gatech.edu : current statusPlanned Maintenance

Schedule

February 11, 2021 12:17PM - 12:17PM EST

Components

Identity

Services

SingleSignOn (SSO)

Description

SSO.gatech.edu : current status sso.gatech.edu is now available as planned, but does not yet have enough load balancing redundancy to support production services. Application owners can begin testing CAS, SAML1, and SAML2 applications, with sso.gatech.edu host name or ip address. We are working with the load balancer team and vendor to improve the architecture as soon as possible, and expect this to be done well before the Feb 17 SAML2 upgrade.
Sympa maintenance to update service account passwordPlanned Maintenance

Schedule

February 25, 2021 9:00PM - 11:00PM EST

Components

Email and Calendaring

Services

Mailing Lists

Description

CHG0018743 - This maintenance is to update the password used by Sympa to populate lists from LDAP queries against GTED. This password expires annually and must be updated in Passport and on the Sympa server. The Sympa service will remain up during this work.
VPN service maintenance - GlobalProtect VPN Client UpdatePlanned Maintenance

Schedule

March 2, 2021 8:00PM - 9:00PM EST

Components

Network

Services

VPN

Description

CHG0019320/CHG0019324 - Beginning March 2nd, users will be given the option to update the GlobalProtect VPN Client to version 5.2.5 when they connect to vpn.gatech.edu. This version includes bug fixes, security improvements, improved error messaging, Connect Before Logon (Windows), and support for Apple M1 based devices. After March 15th, remaining clients will be upgraded transparently to version 5.2.5 when users connect to vpn.gatech.edu. You can try the new release today by connecting to our lab VPN portal, lab.vpn.gatech.edu. You will find instructions on adding the lab portal to your client here: https://b.gatech.edu/2M1jc2z For more information on GlobalProtect, please visit our "Getting Started Using the VPN" page https://b.gatech.edu/3pvOQTw
VPN service maintenance - AnyConnect Client Update - DepartmentalPlanned Maintenance

Schedule

March 15, 2021 8:00PM - 9:00PM EDT

Components

Network

Services

VPN

Description

CHG0019317 - Update AnyConnect Secure Mobility Client to version 4.9.06037 on Departmental VPN appliances. This update includes bug fixes and security improvements, and adds support for Apple M1 devices. Services affected include: dept.vpn.gatech.edu gtrc.vpn.gatech.edu sbsg.vpn.gatech.edu rbi.vpn.gatech.edu pace.vpn.gatech.edu This is no outage associated with this maintenance. AnyConnect client will automatically install on user's machine when user connects. There is no update for Linux 32 bit clients, which will remain at 3.1.14018. Further documentation is available at http://oit.gatech.edu/service/vpn/vpn-service-remote-access Try the new client today by visiting our development box at https://dev.vpn.gatech.edu or by typing dev.vpn.gatech.edu in the address bar in your AnyConnect Client. Due to capacity limitations, please disconnect after update and return to using your normal VPN service.
Network Access Control Platform Upgrade [CHG0019433]Planned Maintenance

Schedule

March 16, 2021 5:00PM - 11:00PM EDT

Components

Network

Services

Network Access Control, LAWN, Resnet

Description

WHAT’S HAPPENING? OIT Network Services will be upgrading the Network Access Control platform systems to the latest recommended patch version. WHY IS THIS HAPPENING? Many feature improvements and bug fixes have been implemented in the latest version of the platform. We are upgrading to take advantage of these fixes and features, and to ensure continued service availability and performance. WHEN IS THIS HAPPENING? The maintenance is scheduled to take place Tuesday, March 16th from 5:00 PM to 11:00 PM (CHG0019433). WHO WILL BE IMPACTED? No user impact is expected in the course of this maintenance. Network authentications in all locations serviced by the NAC platform (including GTother, Wired LAWN, ResNet, EastNet, and DVLAN-enabled switchports) will continue throughout the upgrade process. WHAT IF YOU HAVE QUESTIONS? Please contact the OIT Enterprise Service Desk by submitting a Technology Help Request at services.gatech.edu if you have questions or concerns before the maintenance, or if you encounter issues after the maintenance window.
VPN service maintenance - AnyConnect Client Update - CampusPlanned Maintenance

Schedule

March 23, 2021 8:00PM - 9:00PM EDT

Components

Network

Services

VPN

Description

CHG0019319 - Update AnyConnect Secure Mobility Client to 4.9.06037 on Campus VPN appliances. This update includes bug fixes and security improvements, and adds support for Apple M1 devices. Services affected include: anyc.vpn.gatech.edu This is no outage associated with this maintenance. AnyConnect client will automatically install on user's machine when user connects. There is no update for Linux 32 bit clients, which will remain at 3.1.14018. Further documentation is available at http://oit.gatech.edu/service/vpn/vpn-service-remote-access Try the new client today by visiting our development box at https://dev.vpn.gatech.edu or by typing dev.vpn.gatech.edu in the address bar in your AnyConnect Client. Due to capacity limitations, please disconnect after update and return to using your normal VPN service.

Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Enterprise Service Desk Email: support@oit.gatech.edu Phone: 404-385-5555 Location: Atlanta Campus, Clough Building Room 215
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Georgia Institute of Technology
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Phone: 404-894-2000