Georgia Tech IT
Active Incident

Updated a few seconds ago

Clientless VPN Portal DegradedDegraded Performance

Incident Status

Degraded Performance

Components

Network

Services

Virtual Private Network Services (VPN)


June 10, 2026 6:26PM EDT
INVESTIGATING

The GlobalProtect Clientless VPN portal has been restored. Users should now be able to authenticate and access websites through the portal as expected. Please note that the service is currently operating without full redundancy while the Network Security Team works with the vendor to identify the root cause and restore complete failover capability. A further update will be provided once the service is fully operational. The GlobalProtect VPN Client remains available as an alternative if you experience any issues.

June 10, 2026 12:34PM EDT
INVESTIGATING

The GlobalProtect Clientless VPN portal is experiencing degraded performance. Users can successfully authenticate to the clientless portal but are unable to reach any websites once connected. The Network Security Team is actively troubleshooting the issue. The GlobalProtect VPN Client is unaffected and is the recommended workaround.

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Degraded Performance

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Scheduled Maintenance

Wireless Network Maintenance - MRDCPlanned Maintenance

Schedule

June 15, 2026 6:00AM - 7:30AM EDT

Components

Network

Services

Campus Wireless Network

Description

OIT Network Engineering will be performing maintenance on the wireless network equipment in the Manufacturing Related Disciplines Complex (MRDC - Building 135) on Monday, June 15th, 2026 from 6am to 7:30am. During this maintenance, we anticipate up to 10 minutes of loss of wireless connectivity for users in this building on all networks (eduroam, GTother, GTvisitor, and GTRI-Device). Once the maintenance is complete, most devices will automatically re-establish connectivity without any user action required. Any devices that do not automatically re-connect should be able to do so manually without issue. Up-to-date progress will be provided on Georgia Tech’s IT Service Status page, status.gatech.edu. After the maintenance is complete, individual users may visit services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff that need to report any time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4669.
Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215