Georgia Tech IT
Planned Maintenance In Progress

Updated a few seconds ago

PACE Downtime Next Week - June 16/17Planned Maintenance

Description

PACE clusters will undergo maintenance starting next Tuesday (June 16th) at 3pm to mitigate a security vulnerability; all systems are expected to be operational by end-of-day on Wednesday (June 17th). This outage will impact all PACE clusters (Phoenix, Firebird, ICE), during which you will not be able to log in to any PACE cluster. During this period, access to CEDAR storage will remain available. Access to other data storage locations (e.g., project directories) will be exclusively via Globus, which is not expected to be impacted for Phoenix, and only a short downtime is expected for Globus on ICE. Firebird storage will not be accessible during the outage. Users will be notified as soon as individual clusters are fully restored, at which point ssh access, OnDemand, and job scheduling will resume. Jobs that have not started and will not finish prior to Tuesday at 3pm will be prevented from starting. Any jobs that have already started running and will be impacted by this downtime will be cancelled when the outage begins and will be refunded on July 1. We sincerely apologize for the short notice as we realize this downtime has the potential to impact research and academic timelines. Thank you for your understanding while we work to keep our systems secure. A reminder email will be sent out prior to maintenance starting on Tuesday. Please contact pace-support@oit.gatech.edu with any questions.

Components

Academic Services

Services

PACE

Schedule

June 16, 2026 3:00PM - June 17, 2026 11:59PM EDT


June 17, 2026 12:00PM EDT
UPDATE

Access to the Phoenix and Firebird clusters has been restored, and jobs have resumed running on both systems. The ICE cluster is still undergoing maintenance, and users of that cluster will be notified separately once work is complete. As a reminder, Phoenix jobs that had already started running and were interrupted by this downtime were cancelled and will be refunded on July 1st. No Firebird jobs need to be refunded. We appreciate your patience as we work to minimize downtime related to addressing security updates.

June 16, 2026 4:36PM EDT
UPDATE

Globus ICE is now available and can be used to access data. Globus Phoenix and CEDAR have continued to remain available. Maintenance on Phoenix, Firebird, and ICE is still ongoing. Users will be notified when access to individual clusters is restored.

June 16, 2026 3:00PM EDT
UPDATE

PACE maintenance is starting now.

Academic Services

Planned Maintenance

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215