Georgia Tech IT
Active Incident

Updated a few seconds ago

web-plesk58 and web-plesk55 degradedOperational

Incident Status

Operational

Components

Infrastructure Technologies

Services

Web Hosting


July 23, 2026 3:06PM EDT
MONITORING

web-plesk58 and web-plesk55 are stabilized, still monitoring

July 23, 2026 11:40AM EDT
INVESTIGATING

web-plesk58 and 55 are experiencing degraded performance, team is investigating.

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Scheduled Maintenance

Firewall Maintenance: Border, Data Center, and CloudPlanned Maintenance

Schedule

August 8, 2026 6:00AM - 12:00PM EDT

Components

Network

Services

Firewall Services

Description

Network Services will upgrade the software on the campus border, BCDC, Coda DC, and cloud firewalls on Saturday, August 8th between 6:00 AM-12:00 PM ET (CHG0037694). This maintenance includes important security enhancements and platform improvements. Because these firewalls are deployed as high-availability pairs, no service outage is expected; however, brief service interruptions may occur during the maintenance window. Maintenance updates will be posted to Georgia Tech’s IT Service Status page, http://status.gatech.edu. After the maintenance is complete, individual users may visit http://services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff who need to report time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4NOC (4662).
LAWN GTvisitor Maintenance [CHG0037703]Planned Maintenance

Schedule

August 10, 2026 6:00AM - 7:00AM EDT

Components

Network

Services

Campus Wireless Network

Description

OIT Network Engineering will be performing maintenance on the GTvisitor wireless network on Monday, August 10th, from 6:00am to 7:00am. During this time, users in all campus buildings (both Atlanta and Savannah) may be disconnected from GTvisitor and not see the network in their device's network manager for approximately ten minutes. Once the maintenance is complete, users will be prompted in a web browser to re-establish a new session to restore internet access. This maintenance will not impact other parts of LAWN including eduroam, GTother, and Wired LAWN - those networks will remain operational throughout the maintenance. Up-to-date progress will be provided on Georgia Tech’s IT Service Status page, http://status.gatech.edu. After the maintenance is complete, individual users may visit http://services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff who need to report time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4NOC (4662).
LAWN eduroam/GTother Maintenance [Wave 1 - CHG0037677]Planned Maintenance

Schedule

August 11, 2026 6:00AM - 7:00AM EDT

Components

Network

Services

Campus Wireless Network

Description

OIT Network Engineering will be performing maintenance on the eduroam and GTother wireless networks on Tuesday, August 11th, from 6:00am to 7:00am. During this time, users in affected buildings (see list below) may be disconnected and not see the networks in their device's network manager for approximately ten minutes. Once the maintenance is complete, most devices will automatically re-connect to their previous network without any user interaction. Some devices may require a reboot, or disabling and re-enabling the wireless network adapter to re-connect. This maintenance will not impact other LAWN networks including GTvisitor and Wired LAWN - those networks will remain operational throughout the maintenance. If you need network connectivity during this maintenance, you may wish to utilize one of the other LAWN networks to prevent any interruption. Up-to-date progress will be provided on Georgia Tech’s IT Service Status page, http://status.gatech.edu. After the maintenance is complete, individual users may visit http://services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff who need to report time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4NOC (4662). Non-Residential: Coda Office Tower (#207) 1115 Howell Mill / The Interlock (#N/A) Residential: Brown (#007) Harris (#011) Brittain (#012) Cloudman (#013) Harrison (#014) Towers (#015) Glenn (#016) Glenn/Towers Connector (#016A) Matheson (#091) Hanson (#093) Hopkins (#094) Hayes/Goldin/Stein Apts (#134) Alpha Epsilon Pi (#300) Beta Theta Pi (#303) Chi Phi (#304) Kappa Alpha Theta (#306) Delta Sigma Phi (#307) Delta Tau Delta (#308) Delta Upsilon (#309) Kappa Sigma (#311) Lambda Chi Alpha (#312) Phi Gamma Delta (#315) Phi Kappa Sigma (#316) Phi Kappa Tau (#317) Phi Kappa Theta (#318) Phi Sigma Kappa (#319) Pi Kappa Alpha (#320) Psi Upsilon (#321) Alpha Xi Delta (#322) Sigma Alpha Epsilon (#323) Sigma Phi Epsilon (#326) Tau Kappa Epsilon (#327) Theta Chi (#328) Theta Xi (#329) Zeta Beta Tau (#330) Alpha Chi Omega (#331) Alpha Gamma Delta (#333) Delta Chi (#335) Zeta Tau Alpha (#338) Alpha Phi (#361) Phi Mu (#362)
PACE Scheduled Maintenance - August 2026Planned Maintenance

Schedule

August 11, 2026 6:00AM - August 14, 2026 11:59PM EDT

Components

Academic Services

Services

PACE

Description

WHEN IS IT HAPPENING? PACE's next Maintenance Period starts at 6:00AM on Tuesday, 8/11/2026, and is tentatively scheduled to conclude by 11:59PM on Friday, 8/14/2026. PACE will release each cluster (Phoenix, Firebird, and ICE) as soon as maintenance work is complete. WHAT DO YOU NEED TO DO? As usual, jobs with resource requests that will not complete prior to the Maintenance Period will not be allowed to start until after maintenance is done. During this Maintenance Period, access to all PACE-managed compute systems (Phoenix, Firebird, and ICE) and all storage locations except for CEDAR will be unavailable. Please plan accordingly for the projected downtime. WHAT IS HAPPENING? A detailed list of updates will be provided once it is available. WHY IS IT HAPPENING? Regular maintenance periods are necessary to reduce unplanned downtime and maintain a secure and stable system. WHO IS AFFECTED? All users across all PACE clusters. WHO SHOULD YOU CONTACT FOR QUESTIONS? Please contact PACE at pace-support@oit.gatech.edu with questions or concerns. You may read this message on https://status.gatech.edu/ and on https://pace.gatech.edu/pace-announcements-blog/.
LAWN eduroam/GTother Maintenance [Wave 2 - CHG0037700]Planned Maintenance

Schedule

August 12, 2026 6:00AM - 7:00AM EDT

Components

Network

Services

Campus Wireless Network

Description

OIT Network Engineering will be performing maintenance on the eduroam and GTother wireless networks on Wednesday, August 12th, from 6:00am to 7:00am. During this time, users in affected buildings (see list below) may be disconnected and not see the networks in their device's network manager for approximately ten minutes. Once the maintenance is complete, most devices will automatically re-connect to their previous network without any user interaction. Some devices may require a reboot, or disabling and re-enabling the wireless network adapter to re-connect. This maintenance will not impact other LAWN networks including GTvisitor and Wired LAWN - those networks will remain operational throughout the maintenance. If you need network connectivity during this maintenance, you may wish to utilize one of the other LAWN networks to prevent any interruption. Up-to-date progress will be provided on Georgia Tech’s IT Service Status page, http://status.gatech.edu. After the maintenance is complete, individual users may visit http://services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff who need to report time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4NOC (4662). Non-Residential: DM Smith (#024) Chapin (#025) Wardlaw (#047) Howey (#081) Knight (#101) MRDC (#135) 811 Marietta St (#138) Human Resources (#142) ES&T (#147) BME (#165) Health Services (#177) AE Hangar (#206) Scheller & George Towers (#220) Police Hub (#224) SAPC (#235) 600 Means Street (#236) GT Savannah (#601, 602, 603) NEETRAC (#771, 774, 777) Science Square (#786) Residential: Howell (#002) Smith (#006) Brittain (#012) Graduate Living Center (#052) 10th & Home (#180A-G) North Avenue Apartments (#191N/E/S/W) Nelson-Shell (#64) Zbar (#65E) Maulding (#65W) Commander Commons (#105) Fulmer (#106) Hefner (#107) Armstrong (#108) Caldwell (#109) Folk (#110) Woodruff (#116N/S) Freeman (#117) Montag (#118) Fitten (#119) 8th Street Apts (#130E/S/W) Crecine Apts (#131) Center Street Apts (#132N/S) Curran Street Parking Deck (#139) West Village Dining (#209)
LAWN eduroam/GTother Maintenance [Wave 3 - CHG0037701]Planned Maintenance

Schedule

August 13, 2026 6:00AM - 7:00AM EDT

Components

Network

Services

Campus Wireless Network

Description

OIT Network Engineering will be performing maintenance on the eduroam and GTother wireless networks on Thursday, August 13th, from 6:00am to 7:00am. During this time, users in affected buildings (see list below) may be disconnected and not see the networks in their device's network manager for approximately ten minutes. Once the maintenance is complete, most devices will automatically re-connect to their previous network without any user interaction. Some devices may require a reboot, or disabling and re-enabling the wireless network adapter to re-connect. This maintenance will not impact other LAWN networks including GTvisitor and Wired LAWN - those networks will remain operational throughout the maintenance. If you need network connectivity during this maintenance, you may wish to utilize one of the other LAWN networks to prevent any interruption. Up-to-date progress will be provided on Georgia Tech’s IT Service Status page, http://status.gatech.edu. After the maintenance is complete, individual users may visit http://services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff who need to report time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4NOC (4662). 512 Means Street [865] 711 Marietta [164] 755 Marietta [186] 793 Marietta [187] 818 Joseph Lowery Blvd [882] 831 Marietta [184] 845 Marietta [156] Administration [35,74] Alumni [3] Army ROTC [23A] AWPL [158] Bobby Dodd Stadium [17] Cafe [215] Carnegie [36] Clough ULC [166] CNES [199] Combustion Lab [151] Coon [45] Daniel Lab [22] ESM [41] Exhibition Hall [217] Ferst Theater [124] French [30] Guggenheim [40] Habersham [137] Hinman [51] Holland [26] Library [77,100] Lyman/Emerson [29] NARA Substation [189] Marcus Nanotech [181] Old Civil Engineering [58] Pavilion [216] Rich [51D] Savant [38] SEMR [149] Skiles [2] Stephen C. Hall [59] Student Center [104,114] Student Services [123] Success Center [31,17] Swann [39] Techway [136] TEP ONE [785] Weber [84,98] WREK Transmitter Shack [20]
LAWN eduroam/GTother Maintenance [Wave 4 - CHG0037702]Planned Maintenance

Schedule

August 14, 2026 6:00AM - 7:00AM EDT

Components

Network

Services

Campus Wireless Network

Description

OIT Network Engineering will be performing maintenance on the eduroam and GTother wireless networks on Friday, August 14th, from 6:00am to 7:00am. During this time, users in affected buildings (see list below) may be disconnected and not see the networks in their device's network manager for approximately ten minutes. Once the maintenance is complete, most devices will automatically re-connect to their previous network without any user interaction. Some devices may require a reboot, or disabling and re-enabling the wireless network adapter to re-connect. This maintenance will not impact other LAWN networks including GTvisitor and Wired LAWN - those networks will remain operational throughout the maintenance. If you need network connectivity during this maintenance, you may wish to utilize one of the other LAWN networks to prevent any interruption. Up-to-date progress will be provided on Georgia Tech’s IT Service Status page, http://status.gatech.edu. After the maintenance is complete, individual users may visit http://services.gatech.edu to report any issues believed to be related to this maintenance. Campus IT staff who need to report time sensitive issues affecting multiple people and/or departments and require more immediate assistance should also contact OIT’s Infrastructure Operations Center at 404-894-4NOC (4662). 10th St Chiller [133] 1594 Marietta Blvd [838] 505 10th St [155] Academy of Medicine [198] Architecture [75,76,720] Aware Home [152] Biltmore [876] Boggs [103] Brock Practice Facility [200] Bunger-Henry [86] Caddell [60A] Campus Rec [160] Campus Safety [211] CCB [50] Centergy [176] Challenge Course [201] Chandler Stadium [168] Cherry Emerson [66] Coliseum [73,32] College of Business [172] Couch [115] CRC Parking Deck [162] Dalney[204] EBB [195] EDI [173] Facilities [83C,161,67,67A] GLC [170] GT Hotel [171] IC [55] IPST [129] ISYE [56,57] Kendeda LBC [210] Klaus [153] Love [144] MARC [126] Mason [111] MiRC [95] North Campus Parking deck [148] NRCB [181] O'Keefe [33] President's House [71] SEB [145] Softball Complex [196] Tech Square Parking Deck [174] Tennis Center [203] TSRB [175] VanLeer [85] WREK Transmitter Shack [20]
Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215