Update - Middleman is now back online. Card production should be online tomorrow morning.
Mar 23, 18:02 EDT
Update - All services have been brought online except for Value Transfer Stations, Card Production, and Middleman.
Mar 23, 17:01 EDT
Update - The Blackboard upgrade has completed successfully and all readers and campus card accounts are back online. Card Production will resume at the BuzzCard Center beginning at 1:00pm. If you experience any issues, please contact the BuzzCard Center at (404) 894-2899.

Thank you for your patience throughout this process.
Mar 23, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 EDT
Scheduled - A Blackboard Transact downtime is scheduled for Wednesday, March 22 at 10:00PM. The downtime will last approximately 12 hours due to the size and scope of the upgrade. Notification will be sent via email when systems are brought back online.

Please plan for the downtime to affect the following services through 10am on Thursday March 23:

 All Door Access will continue to work in offline mode
 BuzzCard Account online deposits – Not available
 BuzzCard card production – Not Available
 Campus Dining (BuzzCard, Meal Plan swipes and Dining Points) – Not available, credit cards will continue to process
 Campus Merchants – No BuzzCard transactions
 Copiers with BuzzCard Readers – Not Available
 eMarketplace – No BuzzCard transactions
 Laundry transactions – Will process offline
 Pay for Print transactions – Will process offline
 SmartPark customers – Will process offline (BuzzCard Team will refund any parking pennies collected after systems are back online)
 Tech Square Merchants – No BuzzCard transactions
 Vending machine transactions – Cash only

As this downtime is scheduled to begin at 10:00PM, the majority of these services will either be closed or not utilized during this time. However it is crucial that you review the list above and plan ahead for any effects this outage will have on your area(s).

If you have any concerns regarding this downtime, please contact the BuzzCard team immediately at support@buzzcard.gatech.edu so we can address your concerns.

Thank you for your support as we continue to provide the best service possible to the campus community.

The BuzzCard Team

BuzzCard Center
48 5th Street NW, 2nd Floor
Atlanta, GA 30332
(404) 894-2899
http://www.buzzcard.gatech.edu
Investigating - Mycloud appears to be intermittently available, which is causing issues accessing the continuum application on mycloud.
Mar 22, 12:34 EDT

About This Site

Welcome to Georgia Tech's OIT Service Status Page

Don't see your issue posted here? Let us know!


Technology Support Center
Email: support@oit.gatech.edu
Phone: 404-894-7173
Location: Clough Building Room 215

Academic Services Operational
Banner and Oscar ? Operational
Buzzport ? Operational
PACE ? Operational
T-square ? Operational
DMI ? Operational
VLAB Operational
Campus Services Operational
Dropbox Operational
EMS/GT Events ? Operational
Enterprise Backup Operational
Enterprise Storage Operational
GitHub Enterprise Operational
GT Reports ? Operational
LANDesk ? Operational
OMSCS ? Operational
OneDrive for Business Operational
Print & Copy ? Operational
SCCM ? Operational
Service Desk ? Operational
SharePoint Operational
Skype for Business Operational
Software Distribution ? Operational
Techworks ? Operational
Virtual Server Hosting Operational
ctr.gatech.edu Operational
Email Operational
Mailing Lists ? Operational
Office 365 Outlook Operational
Identity Operational
GTED ? Operational
Login ? Operational
Passport ? Operational
Network Operational
BigIP and GTM ? Operational
Campus Network ? Operational
DHCP ? Operational
DNS ? Operational
Firewall ? Operational
LAWN ? Operational
Resnet ? Operational
Telecommunications ? Operational
VPN ? Operational
Web Hosting ? Operational
Other ? Operational
Campus Services - ITG ? Partial Outage
BuzzCard - 3rd Party Retail Merchants Operational
BuzzCard - Card Production Under Maintenance
BuzzCard - Copier Readers Operational
BuzzCard - Laundry Readers Operational
BuzzCard - Online Deposits Operational
BuzzCard - Pay for Print Operational
BuzzCard - SmartPark Operational
BuzzCard - Value Transfer Stations Under Maintenance
BuzzCard - Vending Readers Operational
Door Access - Andover Partial Outage
Door Access - Avilgilon Operational
Door Access - Blackboard Operational
Door Access - Doorman Operational
Door Access - S2 Operational
Door Access - Middleman Operational
Point of Sale - Athletics (Sequoia) Operational
Point of Sale - Campus (Sequoia) Operational
ITG Data Integrations Operational
ITG Sharepoint Websites Operational
ITG Virtual Machines Operational
Meal plan Signups Operational
Vendor Profile Operational
Timeout ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DMI - Planned Maintenance Window Apr 15, 07:30-12:00 EDT
DMI - We have planned a maintenance window for this service.

Work Being Done: The servers supporting this service will be powered down and moved. Once the move is complete the servers will be powered up and the service will be restored. This work will impact access to the Digital Media tool in T-Square.

Related Web Site: http://www.media.gatech.edu/
Posted on Mar 23, 08:21 EDT
PACE quarterly maintenance May 11, 06:00 - May 13, 23:45 EDT
Maintenance to be determined. Please watch pace.gatech.edu
Posted on Jan 18, 15:58 EDT
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017

No incidents reported.

Mar 21, 2017
Completed - The scheduled maintenance has been completed.
Mar 21, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 18:00 EDT
Scheduled - The OIT PaaS team will take a full backup of the Vlab site before upgrading all site components as part of scheduled maintenance. During the maintenance, users will not be able to initiate new sessions. Sessions existing prior to the maintenance will remain available for use.
Mar 14, 18:13 EDT
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017
Resolved - This incident has been resolved. The web page is back online.
Mar 18, 12:15 EDT
Investigating - www.gatech.edu web page is currently experiencing a technical problem and is currently unavailable. Web team is working on resolving this issue.
Mar 18, 10:45 EDT
Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.