Georgia Tech IT
Active Incident

Updated a few seconds ago

web-plesk58 and web-plesk55 degradedOperational

Incident Status

Operational

Components

Infrastructure Technologies

Services

Web Hosting


July 23, 2026 3:06PM EDT
MONITORING

web-plesk58 and web-plesk55 are stabilized, still monitoring

July 23, 2026 11:40AM EDT
INVESTIGATING

web-plesk58 and 55 are experiencing degraded performance, team is investigating.

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Scheduled Maintenance

PACE Scheduled Maintenance - August 2026Planned Maintenance

Schedule

August 11, 2026 6:00AM - August 14, 2026 11:59PM EDT

Components

Academic Services

Services

PACE

Description

WHEN IS IT HAPPENING? PACE's next Maintenance Period starts at 6:00AM on Tuesday, 8/11/2026, and is tentatively scheduled to conclude by 11:59PM on Friday, 8/14/2026. PACE will release each cluster (Phoenix, Firebird, and ICE) as soon as maintenance work is complete. WHAT DO YOU NEED TO DO? As usual, jobs with resource requests that will not complete prior to the Maintenance Period will not be allowed to start until after maintenance is done. During this Maintenance Period, access to all PACE-managed compute systems (Phoenix, Firebird, and ICE) and all storage locations except for CEDAR will be unavailable. Please plan accordingly for the projected downtime. WHAT IS HAPPENING? A detailed list of updates will be provided once it is available. WHY IS IT HAPPENING? Regular maintenance periods are necessary to reduce unplanned downtime and maintain a secure and stable system. WHO IS AFFECTED? All users across all PACE clusters. WHO SHOULD YOU CONTACT FOR QUESTIONS? Please contact PACE at pace-support@oit.gatech.edu with questions or concerns. You may read this message on https://status.gatech.edu/ and on https://pace.gatech.edu/pace-announcements-blog/.
Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215