Georgia Tech IT
Active Incident

Updated a few seconds ago

PACE emergency shutdown due to cooling failureService Disruption

Incident Status

Service Disruption

Components

Academic Services

Services

PACE


May 26, 2026 11:22AM EDT
INVESTIGATING

Summary: The cooling system in the Coda datacenter research hall has failed. All PACE compute nodes (Phoenix, Firebird, and ICE) have been shut down to avoid overheating. All running jobs have been cancelled, and no new jobs can start. Storage remains available via Globus, login nodes, and OnDemand.  Please visit https://status.gatech.edu/ for ongoing updates.  Details: The high-temperature cooling tower in the Coda datacenter, which provides cooling to the research hall hosting all PACE compute nodes, has failed. All jobs have been cancelled. To avoid overheating and damage to the systems, all PACE compute nodes have been shut down. The enterprise hall, hosting login and storage nodes, remains cooled. Investigation of the issue is ongoing.  Impact: All running jobs have been cancelled. Refunds will be issued for any job on Phoenix or Firebird cancelled due to this failure. Login nodes and storage remain available. There is no impact to CEDAR storage.  Current actions: The data center team is actively investigating and working to restore cooling PACE is monitoring system temperatures closely We are proactively reducing thermal load Reservations are in place for Phoenix, ICE and Firebird An emergency shutdown procedure is underway  What you should do: Please avoid submitting new jobs until further notice Save work and ensure checkpointing is enabled where possible Monitor the PACE Blog and your email for updates before resuming normal workloads Next update: We will provide updates as more information becomes available or if service status changes.

May 26, 2026 11:14AM EDT
INVESTIGATING

The cooling system in the Coda datacenter research hall has failed. All PACE compute nodes (Phoenix, Firebird, and ICE) have been shut down to avoid overheating. All running jobs have been cancelled, and no new jobs can start. Storage remains available via Globus, login nodes, and OnDemand.
Degraded performance of CODA2 Palo Alto (PA)Degraded Performance

Incident Status

Degraded Performance

Components

Network

Services

Firewall Services


May 3, 2026 11:35PM EDT
IDENTIFIED

The firewall high availability (HA) service is currently operating in a degraded state due to intermittent network interface instability, which has resulted in periodic failover events. As a result, the CODA2 Palo Alto (PA) firewall remains in a degraded status. The environment continues to function, and we are actively monitoring stability.

Academic Services

Service Disruption

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

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