Georgia Tech IT
Active Incident

Updated a few seconds ago

Campus Network Connectivity IssuesDegraded Performance

Incident Status

Degraded Performance

Components

Network

Services

Campus Wired Network, Campus Wireless Network, Data Center Network, Firewall Services, Residential Wired Networks


March 3, 2026 12:29PM EST
IDENTIFIED

OIT Network Engineering is aware of intermittent issues affecting both Internet and intra-campus network connectivity. These issues have been identified to be caused by instability on one of the core campus firewalls. In times of issues, users may experience a loss of connectivity to the Internet and campus resources, and may also briefly be disconnected from campus wireless networks. The Network Engineering team is actively working with the vendor to address these issues. Further updates will be provided as resolution efforts continue

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Degraded Performance

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Scheduled Maintenance

Email service maintenance (CHG0036672) - Update DMARC policy to reject 100%Planned Maintenance

Schedule

March 5, 2026 7:00AM - 10:00AM EST

Components

Email and Calendaring

Services

Microsoft Exchange Online

Description

WHAT IS HAPPENING? The Collaboration and Productivity Solutions team in OIT will be enhancing Georgia Tech's email security by updating email domains listed below to a DMARC configuration of p=reject. gatech.edu ae.gatech.edu aerospace.gatech.edu amac.gatech.edu ap.gatech.edu asdl.gatech.edu athletics.gatech.edu biology.gatech.edu biosci.gatech.edu bme.gatech.edu business.gatech.edu buzzcard.gatech.edu cacp.gatech.edu cc.gatech.edu ce.gatech.edu ceismc.gatech.edu chbe.gatech.edu chemistry.gatech.edu coe.gatech.edu cos.gatech.edu design.gatech.edu eas.gatech.edu ece.gatech.edu econ.gatech.edu gatfl.gatech.edu gtaa.gatech.edu hsoc.gatech.edu iac.gatech.edu ibb.gatech.edu ien.gatech.edu innovate.gatech.edu inta.gatech.edu ipat.gatech.edu isye.gatech.edu legal.gatech.edu library.gatech.edu lmc.gatech.edu math.gatech.edu me.gatech.edu modlangs.gatech.edu mse.gatech.edu music.gatech.edu neetrac.gatech.edu pe.gatech.edu physics.gatech.edu psych.gatech.edu pubpolicy.gatech.edu registrar.gatech.edu robotics.gatech.edu scheller.gatech.edu venturelab.gatech.edu DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol that is designed to give Georgia Tech the ability to protect our domains from spoofing and other unauthorized use. (More information about DMARC is available in ServiceNow: https://gatech.service-now.com/home?id=kb_article_view&sysparm_article=KB0023372.) When a DMARC policy is set to "reject," emails that fail DMARC authentication will be rejected by the receiving mail server. WHO IS AFFECTED BY THIS CHANGE? Only email sent from the domains listed above will be impacted if the sending service has not been properly authenticated with SPF or DKIM. WHAT DO YOU NEED TO DO AFTER THIS CHANGE? Please report any unexpected email delivery issues for the domains listed above to the Collaboration and Productivity Solutions team at collab-support@gatech.edu. WHAT IF YOU HAVE QUESTIONS? If there are any questions, please contact the Collaboration and Productivity Solutions team in OIT at collab-support@gatech.edu.
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