Monitoring - Mail to @gatech.edu recipients should now be flowing as expected. Mail that was queued starting around 3:40pm should be delivered shortly. Any mail that was bounced should be resent. The Messaging Team will continue to monitor the situation throughout the weekend and perform a full analysis of events on Monday.
May 14, 16:51 EDT
Identified - Mail to @gatech.edu should now be queuing for delivery and not bouncing. Messaging Engineers are still working to fully resolve this issue.
May 14, 16:15 EDT
Investigating - The GT Messaging Team is investigating an issue where email to @gatech.edu addresses is bouncing to the sender. All other mail routing domains (i.e. @dept.gatech.edu) appear to be unaffected.
May 14, 15:41 EDT

About This Site

Welcome to Georgia Tech's OIT Service Status Page

Don't see your issue posted here? Let us know!


Technology Support Center
Email: support@oit.gatech.edu
Phone: 404-894-7173
Location: Clough Building Room 215

Academic Services Operational
Banner and Oscar ? Operational
Buzzport ? Operational
PACE ? Operational
T-square ? Operational
DMI ? Operational
Campus Services Operational
EMS/GT Events ? Operational
Enterprise Backup Operational
Enterprise Storage Operational
GitHub Enterprise Operational
GT Reports ? Operational
LANDesk ? Operational
Skype for Business Operational
OMSCS ? Operational
OneDrive for Business Operational
Print & Copy ? Operational
SCCM ? Operational
Service Desk ? Operational
SharePoint Operational
Software Distribution ? Operational
Techworks ? Operational
Virtual Server Hosting Operational
Email Operational
Mailing Lists ? Operational
My GaTech ? Operational
Outlook Operational
Identity Operational
GTED ? Operational
Login ? Operational
Passport ? Operational
Network Operational
BigIP and GTM ? Operational
Campus Network ? Operational
DHCP ? Operational
DNS ? Operational
Firewall ? Operational
LAWN ? Operational
Resnet ? Operational
Telecommunications ? Operational
VPN ? Operational
Web Hosting ? Operational
Other ? Operational
Campus Services - ITG ? Operational
Buzzcard Point of Sale Operational
Buzzcard Vending Readers Operational
ITG Door Access Operational
ITG Sharepoint Websites Operational
ITG Data Integrations Operational
ITG Virtual Machines Operational
Meal plan Signups Operational
Doorman Operational
Middleman Operational
Vendor Profile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 29, 2016

No incidents reported today.

May 28, 2016

No incidents reported.

May 27, 2016

No incidents reported.

May 26, 2016

No incidents reported.

May 25, 2016

No incidents reported.

May 24, 2016

No incidents reported.

May 23, 2016

No incidents reported.

May 22, 2016

No incidents reported.

May 21, 2016
Completed - Buzzport maintenance was completed at approximately 11:00am. If you are experiencing problems, please contact the Technology Support Center at 404-894-7173 or support@oit.gatech.edu
May 21, 16:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 EDT
Update - Scheduled maintenance to upgrade the Buzzport database to Oracle 12c. The 12c version of the database has been in place within our DEV/TEST environment for the past month without any issues. This will affect all users of Buzzport.
Apr 26, 16:01 EDT
Scheduled - Scheduled maintenance to upgrade the Buzzport database to Oracle 12c. The 12c version of the database has been in place within our DEV/TEST environment for the past month without any issues. This will affect all users of Buzzport.
Apr 26, 16:01 EDT
May 20, 2016

No incidents reported.

May 19, 2016
After this morning's automatic patching and reboot of the webhosting servers, web-plesks5, 7, and 8 had issues. This affected websites hosted off of plesk5 and 8, and the management portal on plesk7 (sites hosted off this server remained up). Admins were contacted, who restarted a process to fix the management portal on plesk7, and cleared up the SSL issues on plesk5 and 8 to restore sites hosted off those servers back into service by 0750 this morning (5/19).
May 19, 08:26 EDT
Completed - The scheduled maintenance has been completed.
May 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:00 EDT
Scheduled - Web Hosting - We have planned a maintenance widow for this service.

Work Being Done: The Web Hosting servers are scheduled for automatic patching and rebooting between 5:00 a.m. and 7:00 a.m. on 5/19/2016. This is a courtesy notice as this is a automated, reoccurring patching cycle that was put in place last month and will continue every month on the third Thursday. The operating system on all Web Hosting servers will be patched and the servers will be restarted. Web sites will be unavailable for a few minutes while the servers restart.

Related Web Site: https://hosting.gatech.edu
May 17, 08:39 EDT
May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016

No incidents reported.

May 15, 2016

No incidents reported.